Canada Post is really back-logged right now and their shipping updates are off and packages are getting delayed. This is because they are taking extra precautions to exercise social distancing to keep themselves safe. Anything shipped expedited will have tracking.
Please allow a couple days for us to get your order ready. We are just a few people in an ever-so expanding business.
Once your order is prepared you will receive notification if it's been shipped.
We ship $15 flat rate within Canada and $25 flat rate US.
We are not responsible for lost, stolen or damaged mail.
We will always ship with tracking and insurance (when available). We do are very best to make sure all items are wrapped and packed oh so tightly. However, sadly we cannot control the fate or condition of the parcel once it has left our hands.
We are not responsible for any customs charges that may occur, so if you are down South please be prepared for a customs fee or a short delay.
Pick up inquires:
For local pick up please select the "local pick up" tab at the checkout and we will have it ready for you at the shop within 2-4 days (potentially earlier). We will message you once its ready.
Local pick up items are available for pick up at our downtown location: 517 Fort street in Victoria BC.
If you have any other question/concerns please send us a message through our "Contact" page.
Thanks so much.