Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at consignment@upcycle-collective.com.
Consignment
Yes, you need to book an appointment to drop off clothes. This can be done online by using this booking tool on our website: https://upcycle-collective.com/products/consignment-drop-off-appointment
We are a busy consignment shop that accommodates 6 to 8 appointments a day.
Due to the high demand, with over 3100 consignors, the first available booking is often a month from now. There are opportunities to get in sooner, as some of these bookings do get cancelled. Call us at 250-360-2345 sometime in the later afternoon and we may have something for you :)
Yes, to ensure we can serve everyone, we limit each drop-off to an intake maximum of 35 items.
We only accept adult clothing, shoes, and some leather bags.
For ideas on what the shop is looking for, please browse through our seasonally updated Pinterest board: https://www.pinterest.ca/mwavryk9131/upcycle-consignment-intake-24/
Yes, all clothing must be seasonal, washed, without animal hair and in good condition. Items iron or steamed beforehand are appreciated but not required. Items do not need to be brought in on hangers.
Yes we accept some desired styles/brands only. We will accept in season 'fast selling' fast fashion brands such as Aritizia, Gap etc.
You can schedule a maximum of two drop-offs per month to ensure all interested consignors can participate.